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The service purpose of TUTEEMI is to help Taiwanese students expand their international outlook and connect with the world through language learning and related applications. We provide a convenient, simple and fast process to help users find suitable tutors in the information matching platform provided. TUTEEMI is located on the second floor of No. 1, Section 4, Xinyi Road, Da'an District, Taipei City, with a unified number of 90084515. If you need to contact us, you can email: info@tuteemi.com, or join our official LINE account: @tuteemi (please include the @ character), and a dedicated customer service staff will serve you."Service goals and scope"TUTEEMI's tutors are all recruited by our professional team after strict selection, interviews and teaching skills scoring. Each tutor has at least two years of professional teaching experience, including in chain cram schools, private tutors, corporate charters, and enterprises. Teaching experience in business or school settings. We are committed to helping users save time and solve all related problems, so that you can focus on language learning. Our service scope covers all of Taiwan and the outer islands of Penghu.TUTEEMI Private School Culture Co., Ltd. (hereinafter referred to as the company) provides (https://www.tuteemi.com/, hereinafter referred to as this website) services (hereinafter collectively referred to as the service) in accordance with these Terms of Service. When you use this service, it means that you have read, understood and agreed to accept all the contents of these Terms of Service. In addition, when you use the Company's specific services, you may be required to comply with the terms of service or related regulations separately announced by the Company depending on the nature of the specific service. The separately announced terms of service or related provisions are also incorporated as part of these terms of service. The Company reserves the right to modify or change the contents of these Terms of Service at any time, and we recommend that you pay attention to such modifications or changes at any time. Your continued use of the Service after any modifications or changes shall be deemed that you have read, understood and agreed to accept such modifications or changes. If you do not agree with the contents of these Terms of Service, or if your country or region excludes all or part of the contents of these Terms of Service, you should immediately stop using the Service. If you are under the age of twenty, in addition to complying with the above provisions, you may not use or continue to use it until your parent (or guardian) has read, understood and agreed to all the contents of these Terms of Service and subsequent modifications and changes. this service. When you use or continue to use this service, it is presumed that your parent (or guardian) has read, understood and agreed to accept all the contents of these Terms of Service and subsequent modifications."Obligations and Limitation of Liability"We use our best efforts to prepare our website and services. However, we are not responsible for errors or omissions in its content, or for any technical problems you encounter when using our website or services. If we learn of any inaccuracies in the content of our Site or Services, we will endeavor to correct it as quickly as possible. To the extent permitted by law, we are not responsible for any loss or damage (whether based on contract, negligence or otherwise) suffered by you or any third party in connection with our website, services, websites linked to our website and any content therein. ), shall not be held responsible. However, this does not affect our liability for death or personal injury caused by negligence, fraud or misrepresentation, or any liability that cannot be exempted or limited under relevant laws. You can consult the Company and obtain reasonable technical support related to this service. The Company's obligation shall not exceed the Company's reasonable tolerance, but the Company reserves the right to make all changes to the aforementioned technology. If you have any comments on this service or suggestions on how to improve it, please use the "email box" to post your comments or suggestions."Notes"This platform adopts a "prepayment system". Please refer to Article 8 for refund procedures or read the instructions at the bottom of the monthly tuition details. The matters concerning requesting leave are as follows: ❖Tardiness: If either party is late and delays class, they should notify the other party 24 hours in advance so that they can respond. ❖Sick leave: If either party is feeling unwell and cannot attend class, the other party should be informed of the leave three hours in advance. If either party takes sick leave, the missed class hours must be made up at a later date. If no leave is requested in advance, attendance fees will be included in salary calculation as usual. ❖Personal leave: If either party is unable to attend class due to something unexpected, the other party should be informed of the leave 24 hours in advance. If either party takes personal leave, the missed class hours must be made up at a later date. If no leave is requested in advance, attendance fees will be included in salary calculation as usual. ❖Special circumstances: In the event of force majeure natural disasters such as typhoons and earthquakes, both parties should follow the vacation announcements of the regional personnel administrative agencies as the guideline. For the missed class hours, please choose to make up classes at a scheduled time, or the missed classes will not be included in the salary calculation. ."Special Tips"This website is a platform for matching service supply and demand information between you (i.e., the client) and Private School Culture Co., Ltd. Our company will not be responsible for any personal behavior that may arise or may occur during the class between you and the tutor matched by Private School Culture Co., Ltd. We do not assume any criminal or civil liability for disputes or damages. If you and the tutor matched by Private School Culture Co., Ltd. have different opinions on the service content or this agreement, you can refuse to use this service. However, as long as you confirm these Terms of Service or continue to use this Service, it means that you have fully and accurately understood all the provisions of these Terms of Service and agree to accept all the terms of this Terms of Service."Service content"Tutors of Private School Culture Co., Ltd. must register and publish true and valid ID cards and other information with the company; you may request the company to review the legal and valid identity certificates of tutors of Private School Culture Co., Ltd. when necessary. On the premise of providing high-quality services, before the start of the course and during the course, the instructors of Private School Culture Co., Ltd. have the right to ask you to indicate the exact location and precautions for services. Your request for instructions from the instructors of Private School Culture Co., Ltd. should be made Correct response and cooperation. If there is objectively unavoidable damage to items during the service process, resulting in your property loss and personal injury, or the contract between you and the instructor of Private School Culture Co., Ltd. cannot be executed smoothly, if it is the fault that can be attributed to Private School Culture Co., Ltd. You may claim the right to compensation for damages from the tutor of Private School Culture Co., Ltd. due to the fault of the tutor. The company only provides services to match transactions between the two parties and does not assume any criminal or civil liability. Before the service has started or during execution, tutors from Private School Culture Co., Ltd. are not allowed to enter or leave your home or the agreed service location alone without your prior permission. At the same time, the tutors of Private School Culture Co., Ltd. have the right to refuse to perform any form of commission that is not stipulated in these Terms of Service or that is not related to the agreed services."Change or cancel service"No matter when you cancel the course, as long as you need a refund, you will have to bear a 5% handling fee. The refund amount is the order fee minus the 5% handling fee. If you want a refund after purchasing without first understanding, you will also need to pay a 5% handling fee and agree that the company will refund the remaining fee after deducting the handling fee. If you need to cancel a course: If you cancel the course at least 24 hours in advance, if you notify Private School Culture Co., Ltd. within the time limit, the course fee will not be charged; if it is overtime, the course fee will still be charged. If both parties agree, the course can be rescheduled."Notice on Collection, Processing and Utilization of Personal Data"In order to ensure the protection of your personal information, privacy and rights, our company requires you to refer to the privacy terms separately formulated by our company regarding the collection, processing and utilization of your personal information."Service suspended or interrupted"If the service is suspended or interrupted due to "routine" maintenance, modification or change of the system or functions of this website, we will be notified by email, announcement or other appropriate means before the suspension or interruption. You agree that This service shall not be liable for damages as a result. The Company will suspend or interrupt all or part of its services under the following circumstances, and will not be held responsible for any direct or indirect damage caused to you: Relocation, replacement, upgrade, and maintenance of software and hardware equipment related to this service or during maintenance. You have any violation of government laws or these Terms of Service. Service suspension or interruption caused by natural disasters or other force majeure. This website or this service may be stopped or interrupted due to any reason not attributable to the Company."other"When the Company requires notification of relevant changes to this service or this website (including but not limited to changes in these Terms of Service), you agree that the Company may include but is not limited to: email, general letters, text messages, multimedia messages, text Messages, postings on this website, or other reasonable means to notify you now or in the future. The announcements on this website are also part of these Terms of Service."Governing law and competent court"The interpretation, supplement and application of these Terms of Service shall be governed by the laws of the Republic of China. For any litigation arising out of this clause, we agree that the Taipei District Court of Taiwan shall be the court of first instance.